[Resolved]  Idea Cellular Ltd — HARRESSMENT AND MENTAL TORTURE

Address:Vadodara, Gujarat

we would like to share the horrible experience that we had and this shows how our personal data is being misused by the people of the said service provider

would like to provide you with all the details as regards to blocking of our idea phone number [protected].

on monday evening when my partner called me the call suddenly failed. than when we met in some time no calls were being made or being received. so when we called idea care on 12345, they said that WE called and informed idea people that we have lost our mobile and our services are to be blocked. which is absolutely absurd/ incorrect. infact at that time we were having mobile number in our hand.

when we informed idea care representative that our mobile is not lost and that we have not made any complaints they provided us with a mobile number from where idea people received the call for blocking our services, which was [protected]. when we called that number i.e. [protected] some person by the name of Viresh picked up the phone and claimed that he works for IDEA CELLULAR company.

he informed us that IDEA CELLULAR were directed by the POLICE CRIME branch people to block the services of our mobile since some one was misusing our mobile number for threatening.

when we persuaded them that we have not lost our mobile, viresh (or whatever his name is) said that he will try to re-establish our mobile services. which he did. than the same night i.e. 4:15 early morning (tuesday), we receive a phone call from a person saying that he is POLICE INSPECTOR M.N.PATEL from the crime branch and that some one was misusing our mobile number for threatening and hence the crime branch tapped our phone calls. this police inspector also provided his mobile number +91 [protected].
he said that after verifying our talks over the phone they found us clean and clear, so there is no problem in resuming our mobile services.

here the points to be considered are:
1) the mobile number of viresh (so called idea person) is using the services of vodafone. if he is employee of idea than why is he using vodafone services?
2) how did they have all our personal details as in our residence phone numbers.
3) the police inspector when we called him yesterday i.e. wednesday evening says that he is in delhi and will be back only after 1 week.
4) police say that they were tapping our phone calls and if they found us clean and clear why did they block our services in the first place. if everything is normal than they should not have blocked our services.
5) how can some one misuse our mobile number when our phone was working absolutely fine.

what i think is that there is some conspiracy coz we had informed idea people that we are travelling out of country for about 8 days so they were aware that we are not in country and they have access to all our personal details, hence the misuse of our mobile phone number.

so this is a sincere request to all the IDEA CELLULAR mobile subscribers to please think twice before providing any of our personal details to this service provider.

just imagine the mental trauma that we have undergone in the past couple of days. imagine when someone calls at 4 in the morning on your residence land line phone number and informs that they are calling from the Crime Branch. this happened coz the call was received by my old father and he was really very tensed.

thanks
regards



--
RAJEEV MANIYAR
SHREEJI POLYMIX INDUSTRIES
VADODARA, GUJARAT,
INDIA
MOBILE: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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