[Resolved] Idea Cellular Ltd. — WAP CHARGES

chandanc

Address:

Pune, Maharashtra

In my last bill, I have been charged wrongly for WAP uses for 100 RS. It has happened in past when I was charged 40 Rs. But I ignored that. . Since I have two phones one without internet capabilities which I use in office , I am sure Idea has charged me wrongly. Also when i called customer care, they told they cant do anything. When I asked to remove the WAP services, they told they cant do that either.
This is cheating by IDEA.

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Aug 29, 2016

Complaint marked as Resolved

Verified Support

Apr 20, 2012

Idea Cellular Customer Care's response Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC193417 in the subject.

Regards,
Idea Cellular