[Resolved] Idea Cellular / Mobile — FRAUDULENT DEDUCTION OF CHARGES | |||
Dear sir/ Madam, my mobile number ([protected]) has been subscribed for caller tune for last some months for which the charges are deducted regularly. Just now the subscription was getting over on 24th may 2012. For which I received the sms on 21st may 2012. The charges for caller tune where deducted from my balance amount on 24th may 2012 which was rs 15/- For 90 days for which the intimation was given via sms. Then after another sms arrived saying that my subscription has been deactivated on 25th may 2012 via sms, on the same day 25th may 2012 another sms was shortly received saying that the subscription has been activated and the amount deducted is rs 249/- For 365 days without any intimation or request from the representative. The deduction of rs 15/- Is not a problem because that’s an official deduction periodically. But the deduction of rs 249/- From the balance is seriously a fraudulent action for which the complaint was done on the customer care, and the complaint number is sr.No. 1-[protected]. The representative clearly and shamelessly said that there is no policy of return of amount, you will get the scheme for which the amount is deducted no matter whether you like it or not. These is a fraud conducted knowingly, and I would like to take action against the idea cellular service from the consumer court and also would like to frame the charges against those representative who are responsible of do it. I would prefer to locate the computer on which these deduction was done and also would like to know the name of the person involved in such cheating ( normally cellular company perform these kinda deduction in numerous ways and excuses, for which they get benefitted in big amount when the users who suffer such deduction are in big numbers). Individually sometime its not a big amount but when you multiply it with number o[censored]sers who are covered under such fraud deduction, the amount can amount from some hundred to lakhs in a long period of time. This is not just a consumer related complaint, the procedure that is followed by representative on behalf of the cellular company is directly a theft ( a crime similar to pick pocketing ), hence it is subject to criminal proceedings and action under the Indian penal Code. Still no appropriate action has been taken from the cellular company regarding the same. Thanking you, Ashish Patel [protected] Gujarat Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Verified Support May 31, 2012 Idea Cellular Customer Care's response Dear Sir, We wish to inform you that the refund of Rs.249/- has already been updated for your Idea account on dated.28th May 2012. For further assistance, kindly contact to our Idea customer care helpline. Regards, Ideacellular | |||
4 Comments | |||
Comments
I P K Aggarwal is a customer of idea cellular mobile no. [protected].
i recieved a message on[protected] from the service that my dialer tone has been activated.I have not even been asked to opt for the service.on[protected] i recieved a message confirming the activation of dialer tone on my number.a balance of 10 rs has been deducted from my phone by one sided message and without my confirmation.
Please return back my balance amount to rs.10 in 24 hours, otherwise i will be bound to complaint to TRAI against your action, with rs 100 compensation due to disturbance aroused to me by your action.
Further it should be noted that there would not be any such type of deduction from my balance in future.
i recieved a message on[protected] from the service that my dialer tone has been activated.I have not even been asked to opt for the service.on[protected] i recieved a message confirming the activation of dialer tone on my number.a balance of 10 rs has been deducted from my phone by one sided message and without my confirmation.
Please return back my balance amount to rs.10 in 24 hours, otherwise i will be bound to complaint to TRAI against your action, with rs 100 compensation due to disturbance aroused to me by your action.
Further it should be noted that there would not be any such type of deduction from my balance in future.
Idea — FRAUD IDEA REPRESENTATIVE
on 4 may 2009 a person came to my house as idea representative and took Rs600 for a scheme on idea and gave a sliphe was a fraud but slip is real
he told his name as rahul
his phone number is [protected]
plz catch this guy by tracing his mobile number before he cheats more
sir,
we have send many sims from our phone but we never have got any replay from you
pizcall for us our phone no [protected]
thanku,
we have send many sims from our phone but we never have got any replay from you
pizcall for us our phone no [protected]
thanku,
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Idea — fraud deduction of balance amount
good afternoon sir,i am brijesh kumar tiwari my mobile no. is [protected] and i am residing in jabalpur my complian is that iam a user of idea gprs 10rupees service but sir i have already deactivate this service on 9th february 2008 but my balance 10rs. still deducting everyday from my balance account .sir i have made many complaints to cus. care and jabalpur idea office but neither no one responding me nor reverting my balance.
i request you to please kindly solve my problemas soon as possible.
thank you.