[Resolved]  Idea Cellular / Mobile Postpaid — Name Mismatch

Dear Sir/Madam,

This is Swapnil Ajmera from Pune. I am one of the customers of Idea cellular since last 2 years and more.

My mobile number is [protected]. This is a Post paid connection under corporate scheme.

Everything was perfect from the time I have taken the connection, but I am shocked to see that this phone number is reflecting the name of some unknown person named “Vipin Raskar”, since last 2 months.

I have all the proofs in the form of Bills and Bill receipt to show that this connection is in my name i.e. Swapnil Ajmera

I have spoken many times to your customer care but nobody respond to my problem.

I have even submitted my ID proof to one of your idea outlet in hadapsar, Magarpatta Road PUNE

Where Shall I Go? What should I Do? Can anybody from Idea help me to get this problem solve?


Kindly reply

Regards
Swapnil Ajmera
Hadapsar, Magarpatta Road PUNE
[protected]