[Resolved] Idea Cellular — unwanted deduction charge | |||
Dear Sir, I have received a SMS reading “ Your daily Idea Game Box subscription has been renewed.You have been charged Rs.5 for 1day.To unsubscribe SMS UNSUBGBX to 55435.Sender: BL- Indiagam.” I had never subscribe for the daily Idea Game Box. Immediately I had sent SMS to UNSUBGBX to 55435 for not to renew but SMS remains pending. Since then I have been charged Rs. 5per day from 15.11.10 to till date while I never requested/utilized for any such service . You are requested to help me for refund of money charged, I had been charged by customer care during complaint but the customer also could not help out from this unwanted charge.Now I am not recharging my prepaid account due to un-satisfied service of the Idea Cellular service. It is the great disadvantage if the cellular services for un-wanted charges applied by them. i have got fed up by idea connection and will never recommend any of my friend for this connection and also i will change my connection if this continues Regards, devender [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that we have thoroughly checked your Idea account details and we are unable to found any wrong deduction from your Idea account. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular