[Resolved]  Idea Cellular — fraud & cheating done

Address:

North Delhi, Delhi

To,
Whomsoever it may concern

This is to inform you that I (Sanjeev Arora) had received a message from mobile number [protected] dated 15th December 2010, related to purchase of idea connection. They had given some choice of numbers, on a payment of Rs 250/-,such as [protected] / [protected] / [protected] / [protected] / [protected] / [protected]. Mr Nand ([protected]) had to be contacted for purchase of these numbers. I contacted him, the same day within few minutes of receiving this message and told him to finalize and confirm the first number [protected]. He confirmed and a person, Mr Tinku Mob- [protected] was send to my office to do the formalities of the paperwork. He filled the CUSTOMER APPLICATION FORM, serial no. 9335357. The Dealer stamp stated CREATIVE SOLUTIONS, FOS-12601, M- [protected] /[protected]. The person took my License’s copy as an identification document and issued me a sim number[protected] and told me that my number [protected], which I had asked for would be activated in 48 hours.

After 3 – 4 days, I received a call from Mr Nand that he is talking from the idea , activation department and the number which I have asked for will not be activated for some unknown reason and I should opt for some other number.

I was adamant for the same number, and then he told me that it was a mistake from their department only and just to sell the sim some dealers do this type of FRAUD.

I was shocked on hearing this, and told him that I would take them to court, on which he said that I may proceed as they listen to these types of treats almost daily.

Again on 23rd December I received a message from the mobile number [protected]
Stating “Dear Sir Sorry from my side it’s a request my side plz change the num so can activate the services.” And there were few numbers given to me.

Again on the same day I received a call from Nand, which I have recorded, to order me to take some others numbers as the number [protected] has been issued to some other person.
I was again shocked to listen to this.

I dialed the number and talked to the person, he said that he had converted this number from post paid to prepaid. I told him the story and also said that he might be contacted for some more clearance on this matter.

I have all the documents stating that this number[protected] has been issued to me and now I want the same number.

A company with such good reputation and regard doing this kind of ridiculous and degrading work and a criminal fraud and cheating with the consumers, who would want to go along with Idea services, like this is not acceptable.
If someone can look into my petition, I would be highly obliged or else I would take this matter to high authorities and officials of all level and all departments.

It’s not the matter of money; it’s the matter of commitment and the company like IDEA cellular services doing this kind of fraud and cheating.


Sanjeev Arora
1544, Dinanth Building,
Chandrawal Road, Subzi Mandi, Delhi- 110007
Ph- [protected] / [protected] / [protected].