Idea Cellular Orissa Circle — Incorrect balance deduction

Address:

Khordha, Odisha

Hi Everyone,

Here, I want to bring your attention to the cheapest, unreliable service provided by Idea.

First of all I want to mention that DND is activated on my number. Anyways, I received a push message on 14th d ecember 2012 indicating some activation in my account which charges Rs.5 per day. I informed the idea customer care through email on the same day.
They relied with a mail to provide them with few information before they proceed. I sent them with the exact information.
But after that I got no reply. Due to busy schedule of work I never noticed the balance deduction in my account.
But today I confirmed that my balance is being deducted at a rate of Rs.5 per day. I called to the Idea customer care today and confirmed that I am being charged with same amount since 23rd of last month. The customer care executive suggested that the balance has been deducted as I have downloaded few contents. Where as since couple of months I am not using the data service of idea.

By the way I was assured that the problem will be solved within 24 hours with a complain no. 1-[protected] against my idea number [protected].
Now, I received a sms alert indicating that the problem could not be resolved.

I would suggest anyone using idea in Orissa circle to stay alert of such crap.
I am going to drag this crap idea cellular to consumer court.

Stay away from such frauds.

Thanks,
Smarjit Debata

Idea No. [protected].