[Resolved] Idea Cellular — poor connectivity | |||
From: Sushil Manav, Staff Correspondent, The Tribune, Chandigarh (based at Sirsa and Fatehabad) To: The Officer, Idea Cellular Sub: Abysmally poor connectivity in Sector 3, Fatehabad and surrounding areas. Sir, I am an Idea customer since its inception and even before Idea came in to existence, I had been using services of its earlier avatar Escotel. Ever since I have shifted in my new house in sector 3 in Fatehabad (Haryana) in July last year, I have been facing a plethora of problems, as the connectivity in the area is very poor to say the least. In the course of my journalistic work, I have to speak to a number of people, including politicians, government officials besides speaking to the news desk in my paper’s office. The moment I receive a call I have to run towards the road outside, so that I can fathom what the caller wants to say. Since, my idea number[protected] is the records of my office and also in the government directories, I am not in a position to use an additional number. All my requests and communication with your field staff has drawn a blank. Five days back, I have sent a request to port my number. My unique porting code IH 626538 is still under process. However, watching an advertisement featuring Abhishek Bachchan “get an Idea”, I wonder, why cant I have a proper connectivity despite having an Idea ever since the cellular was introduced. Regards, Sushil Manav [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Dear Sir,
We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.
Regards,
Ideacellular
We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.
Regards,
Ideacellular
My mobile is always open. In any case I can be contacted on [protected].
Sushil Manav
Sushil Manav
No contact on either of my numbers as of now...
Dear Sir,
We wish to inform you that your complaint for Coverage related issue has been initiated with us; under reference number 71981076 and you shall hear on the same at the earliest.
Regards,
Ideacellular
We wish to inform you that your complaint for Coverage related issue has been initiated with us; under reference number 71981076 and you shall hear on the same at the earliest.
Regards,
Ideacellular
Thanks Idea for finally allowing my request to port out my number to another network. Finally, after enduring abysmally poor network of 14 months, I am able to speak without any breaks in the voice from today
Good bye from your one of the oldest clients
Sushil Manav
Good bye from your one of the oldest clients
Sushil Manav
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular Ltd — Poor & intermittent Connectivity
Dear Sir/ Madam,There is Idea Tqwer at My Village But very poor connectivity within 2 km from south side of tower needs
proper setting / Readjustment to enhance connectivty.
Regards.
Tukaram Lalge
Mobile [protected]