[Resolved] Idea Cellular — Postpaid to prepaid

vg33376

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

I want to convert my idea postpaid number [protected] in to prepaid,i have visited 3 different MY IDEA shops,Navi Sangvi,Pune Camp,and Hadpsar more than 4 times in last two months,at every time i got the reason that SIM Card is not available.I called the customer care thrice,they registered the complaint every time and promised me that i will get call in next two days regarding SIM card availability.I am paying the bill unnecessary.and not getting the response from Customer Care.If we are not paying bills,we got the call every day from company,but company not providing the service to the customers.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Arun Kumar

from Delhi, Delhi

Dear sir
1.my brother have a no [protected].his name is pawam kumar and his adress is 2120/11 moti nagar ambala city 134003 Haryana. we want to convert the number postpaid to pripaid so please tell whatis the pross and how to implement this
2. we paid the bill 25-1-10 at 1:30 Pm but the number is not working why it's late please tell the spacific resaon.

Regard
Arun Kumar
Ambala City 134003
Haryana

Kunal Kishore

from Mumbai, Maharashtra

hi,
I m very old consumer of idea, my # is [protected]. i hv taken corporate connection, , n my call charges is higher than other network, , i hv deposited my one n half yr. advance rentle, , whn i called custome care to change my plan n adjust my advance rentle in bills, , the denied, , now cannot chance my # so plz suggest me wht to do, , , i m really pissed off this service..

marfatia21

from Mumbai, Maharashtra

I have given application for converting my idea postpaid connection to prepaid 6 days back and since then I am waiting. Now my postpaid sim has been inactivated and I have been told that it wil take48 hrs time now its almost 150 hrs gone and still it is not working. I have lost so many important calls.so now the situation is that they deactivated my postpaid connection without activated prepaid connection so now i am without any phone.

Vittal ms

from Chennai, Tamil Nadu

Sir my number [protected] sir I transfered to post paid to prepaid on 5/10/2014 sir it transfered from postpaid but it has not entered to prepaid the i visited idea office they r telling tommorow daily sir please note this complaint [protected]

Umrav Chouhan

from Mumbai, Maharashtra

i m a working man. I m customer of idea service. My mo. No. Is [protected], I m very tired to walking idea ofc at ajmer(rajasthan) From 15 Days. Bt my problem has not been solved. and BRANCH MANAGER Is not avilable here evry time. And she not recieve my call.
pls take some action

. thanks
u
Umrav singh chouhan

crisraj99

from Hyderabad, Telangana

i given a request for migration from postpaid to prepaid for my 2 numbers ([protected] and [protected]) still now there is no response if i call to that office they are saying we given wrong sims and it will take more time.i clearly ask them, , , is it must to complete within 4 days of time, they said yes, but till now there is no response for my request. please take action on them.

i am unable to do transaction with OTP because my phone is deactivated. i lost my valueble calls and time. even money for calling them and customer care also.

i cleared pending bills also.