[Resolved]  Idea Cellular / Prepaid Card — NOT ACTIVATE CARD AFTER 40 DAYS OF MNP REQUEST

Address:

Surat, Gujarat

DEAR AUTORITY,
I WANT USE SERVICE OF IDEA SO THAT'S WHY I FILLED UP MNP-FORM AT IDEA OFFICE ON 09/03/2012 AFTER 7 DAYS I WENT TO IDEA STORE FOR ASKING FOR MY SERVICE THEY SAID ME THAT YOUR CARD WILL BE ACTIVATED SOON AFTER 3 DAYS I AGAIN VISIT IDEA STORE FOR SAME ABOVE THEY SAID ME AFTER CHECKING IN SYSTEM THAT MY CARD IS ACTIVATED BUT THEN AFTER TWO DAYS I FOUND THAT THE COMPANY TEMPORARY BARRED ME FOR INCOMING AND OUTGOING I ASK THE CUSTOMER CARE FOR THAT THEN THEY GIVE ANSWER THAT YOUR DOCUMENTS ARE NOT REACH TO US, THEN AFTER I ASK TO IDEA STORE FOR MY DOCUMENT STATUS THEY SAID ME THAT OUR AGENCY COLLECTION BOY COLLECT YOUR DOCUMENTS, AFTER FEW DAYS I AGAIN ASK FOR REMOVE BARRING THEN THE SAME REASON GIVEN TO ME THAT YOUR DOCUMENTS WERE NOT ARRIVED AT HEAD OFFICE, SO THAT'S WHY I MAKE NODEL COMPLAINT BUT NOTHING HAPPEN AFTER NODEL COMPLAINT, NOW THAY SAY THAT YOUR CAF(CUSTOMER AKNOWLEDGE FORM) IS NOT FILLED UP PROPERLY SO THAT'S WHY YOU HAVE TO PROVIDE DOCUMENTS AGAIN. I THINK IT IS BEYOND THE RULES. I WANT TO SHOW MY CAF COPY BUT THEY ARE NOT PROVIDE THAT FACILITIY TO ME NOW PLEASE HELP ME IN MY CASE AND PLEASE HELP FOR ACTIVATE MY CARD AND GET ME BACK MY NUMBER. I ALSO ABLE TO PROVIDE MAIL CONVERSATION WITH APPELET AUTHORITY. PLEASE DO NEED FULL AS SOON AS POSSIBLE.

REGARDS,
PARTH MEHTA
[protected]