[Resolved] Idea Cellular Prepaid — WITHOUT MY NOTICE AMOUNT DEDUCTED | |||
WITHOUT MY NOTICE AMOUNT IS BEING DEDUCTEDWITHOUT MY NOTICE AMOUNT DEDUCTED idea cellular prepaid Dear Team, My name is Sonu Gawade(mobile no. [protected]). I receive a 2 message from 57775, in that 'I have by mistekly activated your gaming services from my Tashan.co.in, I have been charge charge of Rs.20, every week I request you to unsubscribe the service Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
36 Comments | |||
Comments
i, dr ankur jain with mobile no. [protected], is suffering from this prob since last 1.5 months.after every 15 days there is an automatic deducion of Rs 45 from my balance regarding activation of some models download.this scheme i have alredy deactivated 1.5 months back and reported to customer care execuitive hundreds of time..
This is the 4th time idea cellular has deducted my balance without my kwnoledge..after complaining everyday, i have received a message from you regarding refund of deducted charges but my balance is not yet updated!!
kindly help me in this direction since it is giving me some mental stress as well..
thanx
dr ankur jain
This is the 4th time idea cellular has deducted my balance without my kwnoledge..after complaining everyday, i have received a message from you regarding refund of deducted charges but my balance is not yet updated!!
kindly help me in this direction since it is giving me some mental stress as well..
thanx
dr ankur jain
I am the connection holder of your company vide mobile no, [protected]. The ringtone services activated on my phone without asking to me. I was not sent and request the same same. An amount of Rs. 15/- was also deducted from my account. kindly deactivate the same
Rgrd
Jagdish
Rgrd
Jagdish
I, Ashit T. Sondawale, bearing cell No. [protected] with prepaid idea cellular connection has been noticing that every time i recharge a fixed about is being deducted without my knowledge for the sake of My Music or other service messages which just opened to know as whats this? and automatically I get subscribed and my amount gets deducted, which i have never requested or subscribed. this would require immediate rectification and the idea people should apolosize for the same and it should not be repeated hereafter.
I, Ashit T. Sondawale, bearing cell No. [protected] with prepaid idea cellular connection has been noticing that every time i recharge a fixed about is being deducted without my knowledge for the sake of My Music, which i have never requested or subscribed. this would require immediate rectification and the idea people should apolosize for the same and it should not be repeated hereafter.
Idea Cellular — Deducting Money without any notice
Hi, Today at 11AM, 6 Rs ( 3+3) deducted from my Mobile ( [protected]) as SMS charge. and When I checked , I found i have not sent any SMS. When I called 198 and told them that I have not sent any message , they are telling "Why you are telling Lie" Really this is very rude behavior from IDEA customer care. I would Like to request you to take necessary action against them as well as I need my money back to my AccountIdea — deducted my amount
I am using idea ( prepaid sim) . Rs 75 have been deducted and activated some scheme about which i dont know and withou my consent. WITHOUT MY NOTICE AMOUNT DEDUCTED
idea cellular prepaid
Dear Team,
My name is Rajesh Mehta( mobile no. [protected] ). I receive a 2 message from 55456, in that ' we are activated your dialer tone request, it will take service charge and dialer tone charge total of Rs.45.
Without my notice it is done, and I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Rajesh Mehta
Dahod
idea cellular prepaid
Dear Team,
My name is Rajesh Mehta( mobile no. [protected] ). I receive a 2 message from 55456, in that ' we are activated your dialer tone request, it will take service charge and dialer tone charge total of Rs.45.
Without my notice it is done, and I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Rajesh Mehta
Dahod
my name is Sanjib Kundu.
my idea mobille no. is-+[protected].
one of you c.c.representtative called me, and he told me that i am offered a one year dialer tone(idea jingle tone) free of cost and also they will decrese my call charges 10p/sec. for one month.
i asked him repeatedly that donn't i 've to pay any rental for that he said no.
after few minutes later an other c.c.representative called me and told me about the scheme...
gain i asked him about the rental n all that..!
he told me that it's not free i 've to pay rs.-199. for one year subscription..!
then i told him that i'm not interested please don't activate this kind of service in my no.
i also told him that i already have activated DND for these kind of promotional services..
after ening the call i called idea c.care to be sure for not activating this feature..
but without listenning to me they deducted money from my account
1st- r.s-23
then- r.s-199
and again-r.s-15.
all total r.s-(23+199+15)=237.
after the money deduction from my account i spoke with super visor he consoled me that they will contact me next day wthin 5.56pm.. but they didn't.
now i'm thinking to make case against idea cellular in consumer forum court..
i[censored] want to contact me then my no. is-+[protected]...!!
my idea mobille no. is-+[protected].
one of you c.c.representtative called me, and he told me that i am offered a one year dialer tone(idea jingle tone) free of cost and also they will decrese my call charges 10p/sec. for one month.
i asked him repeatedly that donn't i 've to pay any rental for that he said no.
after few minutes later an other c.c.representative called me and told me about the scheme...
gain i asked him about the rental n all that..!
he told me that it's not free i 've to pay rs.-199. for one year subscription..!
then i told him that i'm not interested please don't activate this kind of service in my no.
i also told him that i already have activated DND for these kind of promotional services..
after ening the call i called idea c.care to be sure for not activating this feature..
but without listenning to me they deducted money from my account
1st- r.s-23
then- r.s-199
and again-r.s-15.
all total r.s-(23+199+15)=237.
after the money deduction from my account i spoke with super visor he consoled me that they will contact me next day wthin 5.56pm.. but they didn't.
now i'm thinking to make case against idea cellular in consumer forum court..
i[censored] want to contact me then my no. is-+[protected]...!!
idea cellular prepaid
Dear Team,
My name is Mukesh Shah ( mobile no. [protected]). I receive a 2 message from you, in that ' we are activated your dialer tone request, it will take service charge and dialer tone charge total of Rs.45.
Without my notice it is done, and I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Mukesh Shah
Surendranagar
Dear Team,
My name is Mukesh Shah ( mobile no. [protected]). I receive a 2 message from you, in that ' we are activated your dialer tone request, it will take service charge and dialer tone charge total of Rs.45.
Without my notice it is done, and I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Mukesh Shah
Surendranagar
hi
this trishnku, i have been using idea number([protected]) in west up for more than two year, and i lost my number befor two month .and i got it again from idea center ...
but the problem is that i have didection on my number without any information, and i had word with customer care regarding this but the response was zero, they told me that they had already activated service on my number while i didn't get any message or IBR call from idea side, but i have a diduction,
i want to inform you that i am going to campliant it in your west idea zone and cunsumer cort also,
I am requesting to you please disconect all the service from my number and returen all the diduction which had didcuted from mobile.
And even your customer care, they are very rudly and had misbehaive with me reagarding this complaints that's why i was forced to write your wesbsite and on aditiya email address also
please give me solution as soon as posible because i want return all my dediuction .
best regards
Trishnku
this trishnku, i have been using idea number([protected]) in west up for more than two year, and i lost my number befor two month .and i got it again from idea center ...
but the problem is that i have didection on my number without any information, and i had word with customer care regarding this but the response was zero, they told me that they had already activated service on my number while i didn't get any message or IBR call from idea side, but i have a diduction,
i want to inform you that i am going to campliant it in your west idea zone and cunsumer cort also,
I am requesting to you please disconect all the service from my number and returen all the diduction which had didcuted from mobile.
And even your customer care, they are very rudly and had misbehaive with me reagarding this complaints that's why i was forced to write your wesbsite and on aditiya email address also
please give me solution as soon as posible because i want return all my dediuction .
best regards
Trishnku
hi my name is RAHUL and phone nuber is [protected] this is my new number . i recived at morning 7.05am 2 massage from 58010.yestarted i activated this my number. i have didecation rs30 in morning without information. i was called custermar care 12345 but there not gived good responce. plse refend my rs30 as soon as possible
Dear Team,
My name is DILIP LAD( mobile no. [protected]). I receive a 1 message from you, in that ' THANK YOU FOR RENEWING lOVE KI DISPENSARY, it will take service charge and Rs.7. And this is happening all the time, but I was not taking care about.
Today just read the message and I surprised. I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Dilip Lad.
Mumbai
My name is DILIP LAD( mobile no. [protected]). I receive a 1 message from you, in that ' THANK YOU FOR RENEWING lOVE KI DISPENSARY, it will take service charge and Rs.7. And this is happening all the time, but I was not taking care about.
Today just read the message and I surprised. I didn't raise any request to IDEA.
Please do the needful and give solution get my money back.
Thank you,
Dilip Lad.
Mumbai
idea cellullar my name is shantala every 15teen days once 30rs for balaji pack i didnt raise any request to idea. iam a christian y u do that.the sender [protected] be carfull. next time u do the misstake iam cancelation the idea net work.my no [protected].
Dear sir,
1. I have a IDEA No [protected]. Without my permission they are deducting Rs30/- every month for Love pictures.
2. I have spoken to them many times, but still they have not discontinued the deduction.
Uma Konnur
1. I have a IDEA No [protected]. Without my permission they are deducting Rs30/- every month for Love pictures.
2. I have spoken to them many times, but still they have not discontinued the deduction.
Uma Konnur
HI, Idia Team,
my name is Rajesh Sharma, my mobile no. is [protected], I live is Dholpur Rajesthan., I am recharged my mobile with Rs.125/, most of this amount suddenly it shoes zero balance, after that I again recharged with Rs.125/- at the night of 18.03.12, now again balance is Zero, but your call detail shows only uses Rs.5.20 from 19.03.12 to 22.03.12 ( 5pm).
it is matter of sincere regret that my balance is being deducted like this. Please look in the matter and help, otherwise I will helpless to continue your mobile service.
Thanks,
Rajesh Sharma
[protected]
my name is Rajesh Sharma, my mobile no. is [protected], I live is Dholpur Rajesthan., I am recharged my mobile with Rs.125/, most of this amount suddenly it shoes zero balance, after that I again recharged with Rs.125/- at the night of 18.03.12, now again balance is Zero, but your call detail shows only uses Rs.5.20 from 19.03.12 to 22.03.12 ( 5pm).
it is matter of sincere regret that my balance is being deducted like this. Please look in the matter and help, otherwise I will helpless to continue your mobile service.
Thanks,
Rajesh Sharma
[protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Without my notice it is done, and I didn't raise any request to IDEA.
Request you to deactivate the Cricket Updates
Please do the needful
Thank you,
Regards,
Anand Pujari
[protected]