[Resolved]  Idea Cellular — Idea Cellular Complaints - Idea Postpaid - T655 CUG Corporate Plan 149 Rental

Address:

Pune, Maharashtra

Hi

I, Milind Shinde, working for Capgemini India Pvt. Ltd., am facing an issue with the 2 new IDEA corporate connections taken by me on 21st July 2011.

While availing this Corporate plan (T 655 - 149 Rental), I was told that my inter-calling between the 2 corporate connections will be free however now both the calls are barred. When I interacted with the IDEA customer care, they told me that my unbilled amount has exceeded my credit limit for both the connections. When I told them that we just do inter-calling and don’t do any other outside calls, then they informed me that the inter-calling charges will be considered in the unbilled amount and at the end of billing cycle, the corporate plan amount will be discounted and inter-calling charges will be free.

But now the concern is that every morning my both the connections are barred from calling and I have to raise a request at IDEA customer care daily to activate both the lines. I need a permanent solution to this issue, if you can please guide me on this matter, it will be appreciated.

My 2 idea corporate connections are as below -
[protected]
[protected]

Let me know if you need any other details.

Thanks,
Milind Shinde
Cell: [protected]