[Resolved] Idea Cellular — REGARDING BALANCE REFUND | |||
Respected Sir I am customer of idea for past 7year. my no [protected].i have activated dailer tone for rental of 125 for 6months . On Sep 4 2012 my balanced deducted Rs.125+Rs.15=140. for the service.but the service were not in active mode so.I gave a complaint to 198.So they gave me C.no.SR.No1-[protected] on7/9/12 TIME 9.18AM .So it will solved the problem by 10/9/12 At 10.15am.But problem continue. Again it call 198 given C.NO.[protected] 12/9/12 Time8.45 AM.i had argue him to refund the balance if the service is not activated.So the Person Mr Bhasker Asure me it will refund and he register a request for deactivation of dailer tone. But on 13/9/12 I got reply that C.No.[protected] has been solve but they did not refund my balance. I Argue idea to refund balance and pay my compension for my suffuring. Regards Syed Khizer Ali Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
As i have taken my Idea simcard from last 2-3 months back, and this company is continulosly disconnecting my card after every 15 days and after calling customer care service the answere we are getting is that, please give your document to our nearby gallery, for your information we have given the document twice to the dealer from where we have purchased the card, and now after using few month the same thing again has being repeated, i am a bussiness man i am mostly out of the town in some cases i am not able to pick up the calls because of company meeting or something the next day the card is being disconnected, why the company is not verifying before starting the connection of the customer, why after the customer start using it, why we are having this issues every morning, This you can see how this big company harass the small people. Please take the necessary action against this issue your immediate action will be highly appreciable
Regards
Santosh
[protected]/[protected]
Regards
Santosh
[protected]/[protected]
Dear Sir,
We wish to inform you that your complaint for Wrong Charging Related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
We wish to inform you that your complaint for Wrong Charging Related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — Refund of Balance
Defaulty activating the services & deducting the balance So, I want refund of my 3 months balance.