Comments
worst service ever.only earns profit and no perfect service
Reply
Samething similar happened to me on a new sim card. they deducted rs. 5 daily without any gprs usage. When I called customer care, they told my mobile is connected 2-3 times per day. But I never used my mobile to connect gprs or to make any calls... it was kept in my cupboard.
Later on I charged rs. 97 to activate gprs for 1 month and charged for 555. I got message immediately says Idea Fresh for 1 month is activated. After 1-2 hrs I used internet and my balance is reduced from 555. I called customer care and they told it will be activated after 4 hours. Again I used internet and again they deducted the charge from talk time. Again I called customer care and another guy told it will be activated by 11pm...
Worst service
Later on I charged rs. 97 to activate gprs for 1 month and charged for 555. I got message immediately says Idea Fresh for 1 month is activated. After 1-2 hrs I used internet and my balance is reduced from 555. I called customer care and they told it will be activated after 4 hours. Again I used internet and again they deducted the charge from talk time. Again I called customer care and another guy told it will be activated by 11pm...
Worst service
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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