[Resolved]  Idea Cellular SIM — Non activation & existing Number given

Dear Sir/Madam,

I would like to register a complaint against Idea Cellular Pvt Ltd. On 8th June, 2009, I bought a new sim of Idea with 2 years of subscription for Rs 1, 000. They told me that that sim will be be activated within 24 hours as per TRI's Norms. The number alloted to me was [protected] & S.No. of Application form was 1433028. When this no. got activated, then I got to know that this number is already existing in some other name & that person is using this no. I informed this thing to Agency/ service provider, & they accepted this mistake. Therefore, they alloted me a new number with confirmation to activate it within 24 hours. After 24 hours, I called them but they do not activated that number. Furthermore, I visited the adchini More Idea center on friday but nothing done against my plea. Thereon, I, contacted Sai communication, Tilak Nagar about activation of the number. In return, I received a call from them on saturday morning . Finally on Sunday evening my sim was activated & the no. was [protected]. But when I, inserted that sim & then message came that " Invalid Sim", again complained about this thing to service provider. Then they took the sim. On monday morning, I received a call from service provider about the activation of the sim which was not with me. In between, I bought a another number because I, was suffering through losses and I needed one no. urgently for issue of advertisement. Kindly compensate the losses incurred of Rs 50, 000 due to lack & faults of your services.

Regards,

Mr. Jitender Negi
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Idea Cellular — DEDUCTION OF MONEY ON DAILY BASIS

RS 20 is deducting per day for net service but no subscription is done to that service .we want immediately you to stop that, otherwise we will take another connection of any other company.

Idea Cellular SIM — Deduction of unnessary money frm sim a/c

I have using the GPRS service of Idea Cellular Company.The serive which i have started not been closed by 10 days after i have doing all possible think to off the service by taking help of customercare ..for starting 6 days and after not getting the result i have complaint to customercare to close the service of GPRS service from my a/c ... for recent 5 days they everybuddy who speak they all try to say the service will close within 24 hrs ..everyone assure me that service will close ...but i don't get any result..i have wasted my rs.330 rupess fr 11 days of grps service without any use...
Dear sir,
I am not your customer but i want the 70073 no. any series of idea prepaid number. If you can given the this number and next day i will purchase idea sim. Pl confiremed the by mail can you given the above number ?

Thanks,
Chandrashekhar

Idea — Dissatisfaction of services

I bought a new add-on connection([protected]) on 8th of august. on 30th of july i got a call from an idea represenative asking me to take an add on connection on my previous idea number([protected]). he offered me a number and when i payed him the amount 250 he gave me the sim promising to activate my number the next day. but the next day i came to know that the number offered to me was already activated when i inquired the person apologised and offerd me another number([protected]) promising to get it activated. but it got activated on 8th. then there was a verification of my address which came out to be negative.and the people de barred my services on 13th august at 8:00p.m. when i called up customer care to inquire that atleast they should have informed me before de barring my services they said that they did send me a request. when i inquired i came to know that my number was de-barred at 8:00p.m. and they did send me the message at 8:35p.m.(13th august).it was my birth day on the 14th and all my social network was hampered.
i gave in my documents on 20th august, they reverified my number on 21st august at around 3:00p.m. and i was promised that my number would be activated within 24hrs.bt till now it has not been.one of my refrence numbers with idea is[protected].
my friends idea connection is deduting 1rs everyday without ane subscription and sending jokes (which obviously he dosent need) n when we call the customer care nobody is there to care lol their service sucks man ...

Idea Cellular SIM — The outgoing was bared even after depositing the money

I converted my idea prepaid sim to postpaid sevice and submited the required amount of 500/- to My idea Manisha tele services marris road Aliagrh on 03/09/09 with reciept no. U/09-10:2573212 dated 03/09/09. On 25/09/09 my outgoing was bared because the money which I paid 22 days before was not deposited to my account
My Idea Sim Card (Life Time Vel) My No.[protected]
Dear All,

I want to complaint against your services and also the services of your customer care executives.My Idea Number is +91-[protected]

Today, 17 Nov-2009 ...i got a message from yourside that your request has been registerd for the dialer tone and it will be activated in 24 hours. When my younger brother Vishal call to the customer care executive to know about this he told him that you have selected the same when u got the call from our customer care side on 4:10 PM, but he refuse the same coz he never accepted these kind of the services, even we dont have any call from youside on the same time. He checked all and again call to the customer care and the guy told him that the service is registerd now and you have to bear that particular amount of the charges.

I again call to the customer care on third time and again asking whole the process this time the executive named JASWINDER told me that the service is selected when you got the call from yourside on 4:22 PM, He changed the time according to your first executive.When i told him that we have not selected the same service even we dont recieve any call on that time. Then he told me i[censored] wanna deactivate the same so i will do, but the charges will not refunded.Then i asking why the charges will not deducable even the service is started from youside without inform to me. SO he told me to talk to the higher authorities but not transfer the call them. Then i told him to register my complaint and tell me the complain number. After logging the complaint he told me the number is[protected]. And when i asking about the calls from the seniors . He told me ot will be After 4 to 24 hours.

So resolve the same issue of mine refunded the payment of such charges. And also listen the calls when we talk on the customer care coz that was recorded while we talk on the customercare.You will also know about the attitude of the cuatomercare executives

My other alternative number is +91-[protected]

Idea Cellular — non activation of number

i have purchase a postpaid idea sim card for [protected] on 12 feb 2010 but number is not activated till now executive not pick my number if i am calling from other number then they pick call and tell me that our executive will come within 4 hour for verification but nobody will come please help me please
my contact number is [protected]

Idea Cellular Sim — deduction of Rs.5/- daily basis from my balance,customer care not help me.

deduction of Rs.5/- daily basis from my balance without any reason ,customer care not help me.
my phone no. is [protected].

Ideacellular — dissatisfaction with your service

THE WORST SERVICE NEVER HEARD, even the tollfree numbers not working
we are from Hitech-display systems, having 10 connections, we are very sorry to inform you that we are completely unsatisfied with your service, we have been facing same problem since many years, after paying bill amount , you are simply disconnecting with out any notice, ourside there is no problem of paying bill amount, only problem is collection agent neglience,we have very bad impression about your tollfree numbers and service too, we cannot able to connect anyone of the given servicenumbers,100% we are unhappy with your service and negligence,we also planning to shift our connections to other network,this is the fifth time we are facing this problem you couldnot rectified,after complaining also and we have bring to your notice many times..............

Thanking You sir, yours sincerely,
Sagili pratap Reddy-[protected],[protected]

Idea Cellular Sim — unexpected balance deduction

dear sir
i am jitendra sing from jaipur rajasthan i am using idea cellular services i have compalained for unexpected balance deduction nothing any help costumer care no information for balance deduction plz solve my query
plz revert my balance for idea celllullar

Idea Cellular SIM — number deactivation

I have brought 2 idea connection([protected],[protected]) on last week,but yesterday my number was deactivated because of documents. I have given my documents again yesterday[protected] but still my numbers are not activated.




Regards,
Chetan Vashistha
[protected]
Dated[protected]

Idea Cellular SIM — Sim shows Invalid Sim

All Services of Sim Card has been stopped. 15 days ago, I submitt my ID proof once again. But services of my sim card are not started till yet.

Idea Cellular SIM — unnecessary deducting money

Dear sir
This company is deducting money from the mobile service usualy they deduct money for Idea music station,Idea jockey etc without my permission.After deducting they simply sms that amount have been deducted.On 27/8/2011 at 2pm they informed Rs 30 have been deducted,similarly on 27/7/2011 also Rs 30/ were deductedwithout any reason for idea jocky.In the same manner Rs 30/ were deducted three times few month back then I went to customer care four times then only I could stop this deduction but whatever amount is deducted is never returned back.On 27/8/11 at 6pm I try to contact the consumer complaint for 30 minutes then i contacted one person Mr.yadav from Indore .He informed me today I could not do anything You try to contact me tommorow after 24 hours then I can try to solve it but my money have already been deducted.This type of practice is not good this should be avoided.My phone no is [protected].
Thanking you

Idea Cellular Sim — Dissatisfaction of service

I have sim card of Idea since about 4 years. before 6months i was informed to submit documents for my identification and ultimately submitted to IDEA Outlet at IDAR. till then no any further correspondance was made by Idea.in this regards i was again inf. to resubmit the said documents and so contacted to CCC representative twice in last week. as per their comments they told me that my documents are verified and it is as per govt. rules.in detail talking, i inf. whether my service will cutoff or not? in future due to this documents problem? they i.e 2 diff. ccc representative. told me your service will be continued. eventhough on 31-oct-2011 my services are cutoff by idea co. and so i again contact today on 31-oct to Idea CCC. now they told i have to resubmit the documents without fail. i talked for three time on 31-oct but it is regreted that no any representative has replied satisfactorily... moreover while talking on 198 the representative has disconnected my call without any intimation to me at at 15:40Hrs. this is nothing but mental harrashment to me and the reprentatitve are not known about the rules and regulations they can handle only hi....hello calls but if anything tough matter is there they simply cutoff the calls.....

This for my coligues..... for be careful in future..

Yadav S.M

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information