[Resolved] Idea Cellular — STD Barred

pranam22

from Khatima, Uttarakhand

Address:

Jaipur, Rajasthan

My STD has been barred due to late payment..it was barred on 11th Jan .. i paid the amount on 16th since 18 i have been calling them but still nothing has been done. on 26 i called they said it will b solved on 30th as there is some up-gradation going. I called on 30th they said it will e solved on 31st. I called on 31st they said within 24 hours. then i called on 2nd they again said 24 hours. this is being going on since today i called they said till 4 pm it would be solved. I asked them for a complaint number they said they cant give as its technical issue. Mr. AMAN floor in-charge rajasthan customer care said it will b done. but still nothing is done.

Please close down these kind of providers who cant get customer satisfaction.

Pranam

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Brijendra Singh

from New Delhi, Delhi

Ideacellular — STD Outgoing

Many times I have been facing problem to make STD call since one week.
Please check my conversation detail with your executive from 2nd October 2008 and find where fault is either my side or your side. Please revert me if you get fault from my side.
There is no any bill related issue.i.e every thing related to bill and their amt is OK.

Let me know what I do.

Thanks & Regards
Brijendra Singh
Mobile No: +91-[protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC324227.

Regards,
Idea Cellular