Address: | Hyderabad, Andhra Pradesh |
I have been a subscriber of IDEA Celluar since([protected]) 4 years, I have been quite satisfied with its coverage and Service until recently, I was forced to pay Rs: 150.00 towards the IDEATV Subscription charges which I have never requested.
Upon calling the customer care I was informed that possibly I might have download some chargable application, I told the rep. that I know English and I am conveying the message(SMS) which I got on my Mobile, "Your MOBILE TV subscription has been renewed;Rs 150.0/- valid for 1 Month."
Just yesterday I have personally visited the IDEA Office and cancelled this service.
I request the concerned authorities to refund back the amount debited for the Service which I never requested, alternatively we may try changing the Service provider.
Regards
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Wish IDEA a continued success,