Idea Cellular — unauthorized deduct money

Address:

West Bengal

i am customar of idea cellular last two month, maintaining sufficient balance, suddenly one day a massage came that "thank you we have received your request for service IMS , i even not know any thing about what this IMS actually is, but they deduct Rs36/- instantly, after two day again a massage come "your talkies has been activated . amount charge Rs 30/-" now i talk to their customar care , somebody tell ' as you send request so we have activated such seva' as i said early i don't know at all about those facility so there is no question of request, again said please they show my request to active those services, otherwise they should stop such activity , kindly take step