Idea Cellular — Unfair deduction without confirming as well as efficient and rude customer care

Address:

East Delhi, Delhi

Hi,
I am really disappointing with the service as well as customer care functionality of Idea cellular. I recharged my number ([protected]) on 8th Feb 2013 by Rs. 250 and till 10th Feb 2013; my account has reached in minus. I asked customer card and they told me that I had used internet and when I told I have already recharged 1 GB plan (Rs. 125) on 1st Feb 2013, which is still activated on 11th Feb 2013 and I could check the unused KB since I have minus balance nothing deducted during that period.
Again I recharged by Rs. 250 on 11th Feb 2013 and now amount is deducted by applying some VAS service automatically and balance is again going to reach zero. firstly Rs. 50 and secondly Rs. 30; don't know why they deducted.
There is totally cheating with customer and I have never seen these types of activities earlier. This is first time when I took Idea connection and is very bad experience, and also will never recommend anyone to take idea connection.
I don't know whether this customer complaint will take it seriously or not; but I would like to warn all who are planning or switching to idea connection due to some mouth watering plan. Please don't go to IDEA, they will cut your pocket from other end. I would never hesitate to say them pick pocket.

Can I get any help here?

Regards,
Abhishek
+91 [protected]