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Idea Cellular

Idea Cellular — OVERBILLING & DISCONNECTION

Address:Uttar Pradesh

Idea Invoice number - [protected] dtd. 17-Jun-2011, Account number 1.10734425, Cell Number [protected], SANDEEP KUMAR SINGH

I am an old idea customer having 2 mobiles numbers [protected] & [protected]. I am having mobile internet on my number [protected] from more than a year now for Rs. 150/- per month unlimited download. Recently I requested same scheme in my another phone [protected]. I got bill charges are hefty Rs. 3788/- out of which GPRS usage charges for one week period is Rs. 2403/-. This is not acceptable to me since it was not matching with what I asked for. Eventually idea disconnected my number [protected]. Now 2 days back my another number[protected] was also disconnected.
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Comments

Pl let me know the break up of charges...renewal charges for next year is now meaningless since before this time period you put an end to our business relation...secondly against internet charges of Rs. 37/- (scheme of Rs. 150/- per month) you have imposed Rs. 2403/- for 7 days perios which is ridiculous...I want to know minute details and break up of data usage...i am ready to pay the genuine charges provided you now take pain to make it genuine...How you can cheat people like this?

You have disconnected my both mobile numbers ... anyway my new number is [protected]...email id is same [protected]@yahoomail.com...residence address is same as in your records...

Finally I shall not be paying this wrong charges with my hard earned money...you discuss and let me know correct charges...looking forward
Reply
which plan tariff you are talking about? Why you didnt give me 150/- unlimited download plan which I ASKED FOR? Why you didnt inform your plan tariff to me before activation? Why you were not able to send one simple SMS telling your plan tariff when you are not hesitant to send lots of reminders for payments and bulf of pesky calls and tele SMSs? You
Reply
my new communication number is [protected]...email and resiential address is same..pl correct your bill to enable me to pay the same
Reply

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