| Address: | Mumbai Suburban, Maharashtra |
I had subscribed for Idea Netsetter wireless internet service 5 months back.....According to the chosen plan (Plan was NetSetter 500 with unlimited usage), I was supposed to get the download speed of 120 kbps....But right from the very first day, I was hardly getting 2-3 kbps connection speed.....When I called their customer care helpline, they promised me to send a technician at my place to fix the problem, but nobody assisted me....I thought may be after a couple of months, this problem would correct itself and connection speed would normal...But even after waiting for 3 months, there was no sign of technical assistance....I kept visiting their galleries and calling their customer care department, but my complaint was never launched...I wasted as many as Rs. 3000/- paying their charges but I couldn't even open my mailbox at such a pathetic speed of 2 kbps....So I simply decided not to pay their bills anymore....I asked them to terminate my connection but now they are asking to pay the due amount of Rs. 1000/-.....I could hardly use their internet connection since it's extremely difficult to browse the web and do your work at such a slow speed....Now I m receiving calls from Idea Cellular threatening me about legal notice if I don't pay their due bill.....I have been totally cheated by IDEA cellular....I need help against these robbers....Thanks..... Was this information helpful? | 
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