[Resolved] Idea Cellular Website — Misleading on recharge options | |||
On the Idea Cellular website it is written that Power Recharge Rs. 45 has benefits of 100 minutes local & STD with validity 20 days and talktime 0. The screenshot is attached. Seeing this, I had recharged with the above and after that I am not getting any free minutes at all and all my calls are being charged as per normal tariff. Now, I doubt it maybe either a wrong information on Idea website or maybe those 100 minutes are for ONLY Idea2Idea calls which they didn't write in the recharge description. They wrote "100 mins local & STD" which should be open for all local calls to any network not restricted to Idea on-net calls + STD. BUT this is not the case! Why misleading customers? That's my question! I want to be a good customer but does my service provider want to be a good mobile service provider? This kind of work ethics isn't expected on a Aditya Birla group official website. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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