| Address: | Jaipur, Rajasthan |
I have Idea Number [protected] from Last 4 years and from last 1 year I am getting it recharge with RCV16 where I got Rs. 1/- call rate for 3 mins for all over India for 90 days, last time I recharged it on 24.04.12 and got confirmation that the same tariff is given for 90 days to me (massage saved in my mobile and photo attached), but when I try to make a call on 24.06.12 tariff was converted to per second, when I called to costumer care complaint number they communicated to me that tariff is available for 60 days only, I recharged on 24.06.12 with Rs. 16/- which was successful but still rates are same (per second).
I have sent mail to ccare.[protected]@idea.adityabirla.com, appellate.[protected]@idea.adityabirla.com and grievance.[protected]@idea.adityabirla.com also but still there is no proper response from them. Pls help me to resolve this issue and refund my wrongly deducted amount, I will port my number to other company after utilizing my current balance as I have done my other Mobile Number [protected] also.
Rajeev Jethwani
[protected]
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I just want to tell you and ask you if this massage is sent from IDEA and the same services are provided by you earlier also then will you provide me this facility for lifetime without any charges?????????
Or you are just trying to fool costumers by giving them time limits so we can not submit documents for porting number also as you have done with me????
Rajeev Jethwani
[protected]