[Resolved]  Idea Cellular — Wrong promises & disconnection of service even after payment

On August 4th, 2013 I got a bill from IDEA of Rs 3984. I was charged over Rs 3500 for GPRS usage (apart from rental). It was a mistake on IDEA because they didnot send me correct alert of data usage and I was wrongly charged. After discussing with IDEA we agreed that I would make a payment of Rs 745 (excluding GPRS) & activate Rs 299 5GB data plan. I got a written confirmation from IDEA about this. But even after making payment of Rs 745 on August 28th, 2013 IDEA has disconnected my services and backout on its commitment. I have dropped 3-4 mails to IDEA but have not listened anything from them. Request you to please get this resolved and help me disconnect my IDEA connection at the earliest.