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i have faced same problem. wat is the solution to this
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Dear Sir,
My Mob. No. [protected] .On 05.10.10 I have received a SMS reading “ Your daily Idea Game Box subscription has been renewed.You have been charged Rs.5 for 1day.To unsubscribe SMS UNSUBGBX to 55435.Sender: BL- Indiagam.”
I had never subscribe for the daily Idea Game Box.
Immediately I had sent SMS to UNSUBGBX to 55435 for not to renew but SMS remains pending. Since then I have been charged Rs. 5per day from 05.10.10 to till date while I never requested /utilized for any such service .
You are requested to help me for refund of money charged, I had been charged by customer care during complaint but the customer also could not help out from this unwanted charge.
Regards,
Shri Marcel Lepcha
Mob No-[protected]
Shillong-01
My Mob. No. [protected] .On 05.10.10 I have received a SMS reading “ Your daily Idea Game Box subscription has been renewed.You have been charged Rs.5 for 1day.To unsubscribe SMS UNSUBGBX to 55435.Sender: BL- Indiagam.”
I had never subscribe for the daily Idea Game Box.
Immediately I had sent SMS to UNSUBGBX to 55435 for not to renew but SMS remains pending. Since then I have been charged Rs. 5per day from 05.10.10 to till date while I never requested /utilized for any such service .
You are requested to help me for refund of money charged, I had been charged by customer care during complaint but the customer also could not help out from this unwanted charge.
Regards,
Shri Marcel Lepcha
Mob No-[protected]
Shillong-01
i too have the same complaint my number is [protected]
I too got the same problem o[censored]NSUBGBX to 55435 and every day 5 rupees from my account has been reduced.Could you try to help me to get out of this issue please? My number is [protected]( Cellular).
I too got the same problem o[censored]NSUBGBX to 55435 and every day 5 rupees from my account has been reduced.Could you try to help me to get out of this issue please? My number is [protected]( Cellular).
I too got the same problem o[censored]NSUBGBX to 55435 and every day 5 rupees from my account has been reduced.Could you try to help me to get out of this issue please? My number is [protected]( Cellular).
Idea Cellular Ltd — unwanted charge
my idea no is [protected].From 23/11/2010 daily Rs5 charging me for gamebox activation. But i never subscribe for that service. On 1/12/2010 i get msg 'Your daily Idea GameBox subscription has been renewed.You have been charged Rs.5 for 1 day. To unsubscribe SMS UNSUBGBX to 55435'. Then send that sms to that no but msg is not sendig. Every time is coming that msg failed.
So now what to do me.
I talk with cc and i visit my idea gallary but i don't get any responce from them.
I call to cc at 198 &12345 they give me the ghatkopar(E) address but there is no my idea store. That store closed before 3-4month ago
There no use of customer care.
Got sms from 55435 that rs 25 is deducted .when i am checking my balance i can see that the same amount duducted from my main balance .nothing is subscribed then how?my phone number is [protected]
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