[Resolved]  Idea Connection — Balance deducted without information

idea connection — Call Droping

i already register my complaint on idea helpline 4-5 times. my problem is that when i recive or i call from my phone i cant here anything from other side or other person did not hear my voice. this happen 7.5 time out of 10 call i made or recived

idea connection — pathetic services and charging unnecessary always

I am using idea connection since 5 years and they are continuously degrading there service day by day , they just charge unnecessary and wont even feel like knowing the problems of customer ,Network coverage is extremely poor and they just know to make fool of customers and when customer ask for root cause of problem they just say sorry verbly and wont even feel like giving the same in written.

Please take some stringent action against them


Regards,
Kamal Dhamija

Idea — Amount Deduction without information

I am a prepaid customer of idea, 60rs is deducted form my account without my confirmation. In this regard i two call to the Customer Care but not satisfied then they give following contact no. of north regional officer Miss Nidhi Sagar -[protected] & extn. is 9110. On this no. i call three time but no response there.

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular