Idea Connection No. [protected] — Wrong deduction of amount

I am using Idea Cellular facilities vide No.[protected]. I have balance amount of Rs.38.68 as on 16.10.2009, but on next day I recd. a message the your caller tune has been activiated (without my knowledge) and balance has gone down to Rs.0.68. The caller Tune given by them was also very awkward and not at all preferable by any housewife. I have tried to contact the Idea people for this unwanted caller Tune and deduction of Rs.38, but could not do so. This is second time they are deducting money showing invalid reasons. I have not selected any caller Tune and even if I select a caller tune, then I never prefer such awkward caller tunes.

Please do the needful and would speak to concern people of Idea Cellular immediately.