[Resolved]  Idea Connections — WRONG COMMITMENT

Address:

South West Delhi, Delhi

Dear Sir / Madam,
WE WISH TO INFORM YOU THAT, we bought from Mr. Harbinder Singh Idea Sales Executive more than 20 nos. for our company people for free group using. The Plan was PSB 10K @ Rs. 99/-PM rent.
Plan Details is here under:
Rent @ 99/-monthly, Free Talk time 10000 second STD or Local, Call Charges 1 paisa second STD, LOCAL & LAND LINE.
In first month you have lot of problem in plan, we try to call Mr. Harbinder Singh but we have not rec’d any response then we have email to you and also TFR366.
In mid I have rec’d a call from Mr. Sachin Goel and he is offering us.
Plan Details is here under:
Rent @ 99/-monthly, Free Talk time 10000 second STD or Local, Call Charges 1 paisa second STD, LOCAL & LAND LINE.
Extra benefit is here under:-
PLANS…………….*
*YOU CAN RETENTION BENEFIT OF RUPEES 75 LOCAL TALK TIME & LATE PAYMENT
CHARGE WAIVER………………….*
*LATE PAYMENT CHARGES WAIVER WILL BE APPLICABLE IN A YEAR ONLY FOUR
MONTHS………………………………*
*&*
*RETENTION TALK TIME CAN GET AFTER 1ST BILL PAID………….FOR NEXT THREE
MONTH………THIS PROCESS WILL BE APPLICABLE NEXT TIMES AFTER NEXT
PAYMENT…………………………*
*FOR ANY QUERY & MORE DETAIL MAIL ME OR CALL ME……………….*
*REGARDS*
*SACHIN GOEL*
*[protected]*
*[protected]*
Then we bought more than 25 nos. under CUG scheme of Rs 99 PM (Plan PSB 10K) from Mr. Sachin Goel his # [protected] Idea Sales Executive.
But we have in lose the commitment is wrong.
We don’t have any benefit as committed by IDEA Sales Executive Mr. Sachin Goel.
Kindly look into the matter and resolve it.
Best Regards,
Sanjit Kumar
[protected]