Idea Data Card — excessive billing and disconnection of data card before the expiry of payment date

Address:

Gurgaon, Haryana

I have been using a data card from Idea for nearly a year now but in the last six months I find the bills are not in line with the usage. I have gone for a scheme with 1GB data usage per month and [protected]@Rs250/- month. I had paid my last rental on 14t August for Rs.250/-. The next due date was 14/9/2013 but the connection was deactivated on 31/8/2013 and even during the same period the internet was working intermitently. The idea counters in the city are also not clear and do not answer the queries properly. I would like to deactivate the connection but am not clear how it can be done. I have not been able to us my data card from Sept. 2013 kinly help me in this matter