[Resolved]  Idea Global Card — befooling customers

I just took the ISD card with which the call rates to Malaysia were to be only Rs 6.99 per minute.The worst part is that before i bought it i had word with the distributor and customer care Executive, and he said it very surely that the amount to be deducted will be only Rs. 6.99 per minute, but when i made a call the amount deducted was same that is Rs 9.2 per minute.

What a pity that IDEA has to loot customers in this way, as after being dissatisfied i took an IDEA connection, after knowing from my friends that they offer good services.

But if the scenario remains same then i don't think so that they will retain their customers.
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Aug 14, 2020
Complaint marked as Resolved 
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