| Address: | Thane, Maharashtra |
I am a idea mobile prepaid customer vide mobile no. [protected] and enjoying Blackberry Services of Rs399/- per month. I have following complaint issues of poor service, breach of trust and misappropriation of my money by them:
1) To my surprise the company has in spite of deducting Rs399/- from my account yesterday for 1 month service which was valid upto 14/10/2012 have got disconnected on 15/09/2012 at midnight 12.49 am.
2) Further they are not having any actual functioning of customer complaint system as my attempts to contact 198 and other helpline numbers failed for 25 times.
3) They have taken Rs399/- from my account and still they have discontinued my service then whether they have mis approrprioated my money as they are again demanding the same ?
4) By discontinuing the servivce of customer they have breached the trust of customer which customer puts on them.
5) They have provided me inferior, poor customer service by disrupting my mobile service in between.
I pray to this honourable forum to give me justice by restoring my services, taking legal action against faulty service provider and compensation of Rs10000/- for loss of communication which I am facing right now. Was this information helpful? | 
Idea Mobile Prepaid Service — Extra deduction
Moblie Number :-[protected]Dear Sir,
I would like to draw your kind attention that My prepaid connectionIn No. is [protected] with Idea Mobile Services. I am previously informed to Idea Mobile customercare for any other extra services are not required me except phone incoming & out going service. My again complain No. is 1-[protected] dt.11.04.11 , against extra deducrion of Rs.50 ( for astrology services, Love Tips etc.) now I am not allowed for Extra deduction from my mobile balance. Please this deduction amount return to my mobile balance immediately . If they are not returned I will go to consumer forrum. I do not use sms at all, nor use ringtones. I would be appreciate if this amount is returned.
With Regards,
SRIKANTA PAL