[Resolved]  Idea Mobile Prepaid Services — WRONGLY DEDUCTION FOR IDEA TALKIES

Address:

Bastar, Chhattisgarh

Name : Naresh Sharma
Mo.No. [protected]

Dear Sir,

I am the user of Idea mobile Prepaid Services Since last three years. I just want to told you that in 29/05/2012 I have received a call from [protected] for the services of Idea Talkies and they told me all details of this services and activated this services without my confirmation. For this issue I have call to customer care 198 and talk to Mr. Manish and told him that I am not told to her to activate this services in my mobile than Mr. Manish has told that this service is not activated in your mobile. This is for your kind information that on 29/05/2012 at 2.11pm I have received a message from 54300 that Your IDEA Talkies has been activated and Amount Charged Rs. 100. Then I immediately call to customer care 198 for given information that I have not given any order to activate this service to my mobile. Then the customer care officer has told me that their system has been up gradation so call next day. Sir I have not yet given any confirmation for this services. This services has been activated from your side without my confirmation. So I request you to please Deactivate this service from my mobile and Refund my balance of Rs. 100 as soon as possible.