Idea Mobile Services — Recharge coupon

Address:

Vadodara, Gujarat

I have purchased recharge coupon from General store where I was frequently visiting and purchasing idea coupon and BSNL coupon. I was using idea coupon frequently and I am having idea number [protected] for the period of more than 8 years. One month before I purchased recharge coupon from the same shop for rupees FIFTY and scratched the coupon for dialing recharge number. But the serial number was not visible and I cant make recharge of Rs.50. I have attended the shop and told them that the numbers are not visible. The shop owner told me that this is not the responsibility of the coupon seller as the Dealer and Stockist are not giving reimbursement for these type of coupons. And he told me to leave the coupon duly signed by me and he will try to get new coupon from the representative of IDEA Cellular Ltd. But till date no fruitful action taken. The shop keeper told that the Idea Company or any other Company not giving reimbursement for this type of coupons. You can imagine how the telecom.companies are EARNING from the public. The telecom.company earning without giving any services the purchaser of the recharge coupon and also with the partner ship of the coupon making company and dealers. PUBLIC WILL GET LOSS of lakhs of ruppes and the telecom company in gain always. So public should stop purchasing the recharge coupons in future and make recharge from mobiles as several shop keepers are giving this facilities. Recharging from mobile will giving us to check the recarge made or not ? Instead of bearing loss of recharge of coupon amount. I am awaiting for refund of Rs.50 from the shop keeper who is trying to get net coupon from the Representative of IDEA CELLULAR LTD. This type of activities shows that Idea Co. is only interested in earning but not showing interest in customers loss.