Idea Mobile Services — Too much unnecessary deduction and disturbances.

Address:Dehradun, Uttarakhand

Dear Sir/Madam, I am using this certain Idea number for the past 7 years more or less, recently I am having a real tough time to cope up to the service providers unnecessary deductions, in-spite of my talking to the customer care and their executives nothing has changed. Only my money is being cut! The moment I happen to call on to the corresponding customer care service executives, the reception and their services gets a jerk and I loose the connection! Very often they are too busy to respond. The last but not the least, the most common factor which I am facing is that very few of their customer care service executives are really good in conversing in English in-spite of their being option like.."IF YOU WISH TO TALK IN ENGLISH, PRESS 1, IN ...etc etc..." So hilarious. I simply wish to know how can I get to know the best of packages which will suit my necessity to my utmost utilization and which will make me pay exactly to whatever I opt for, nothing more and nothing less. I do not want any unnecessary calls or messages, including the ones sent by the service provider. Can I get any help before I take other steps? Thank you, Joydeep banerjee.
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Sorry, I for got to give the mobile number to which I am facing such problems...[protected]. Joy Banerjee.
Dear Sir,

We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, and we regret to inform you that we are unable to process your DND request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

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