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[Resolved]  Idea My Gang Sim — now idea stopped my gang service

I have been using idea my gang service for three years and now they stopped my gang service I bought this mobile sim sum of Rs.270 while i could buy normal sim @90 Rs.at that time. The incident was that i went to durg(chattisgarh) idea sent me message (Power pack Rs 23 me 1 saal tak Local aur STD calls 50p/min.Lene k liye dial *150*23#.) and I recharched this power pack on date 22/10/2009. Now my all call rates are flat and they stopped my gang service. According to my gang service I could send sms @10p and all local calls 50p/min and I couldn't use that service 5p.m. to 10p.m. According to this service idea detuct 1Rs/day so last month i recharded 180 Rs tarrif plan and idea stopped detuction of 1 Rs. When i asked in customer care why did you stop my gang service they told me now you are our life long customer and we stopped your my gang service but they did'nt mention in sms that after 23 recharched i will be a life long customer then i told them i don't want this service i just want my old service but they implimented this service and my sim @270 and [protected]@180Rs tariff they all useless now. Now what will do please suggest me. Abdul Mujeeb mobile no.[protected] Add. C-592/1 G.T.B. Nagar kareli, Allahabad,(U.P) PIN:211016
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

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I have been using idea my gang service for three years and now they stopped my gang service I bought this mobile sim sum of Rs.270 while i could buy normal sim @90 Rs.at that time. The incident was that i went to durg(chattisgarh) idea sent me message (Power pack Rs 23 me 1 saal tak Local aur STD calls 50p/min.Lene k liye dial *150*23#.) and I researched this power pack on date 22/10/2009. Now my all call rates are flat and they stopped my gang service. According to my gang service I could send sms @10p and all local calls 50p/min and I couldn't use that service 5p.m. to 10p.m. According to this service idea deduct 1Rs/day so last month i recharged 180 Rs tarrif plan and idea stopped deduction of 1 Rs. When i asked in customer care why did you stop my gang service they told me now you are our life long customer and we stopped your my gang service but they didn’t mention in sms that after 23 researched i will be a life long customer then i told them i don't want this service i just want my old service but they implemented this service and my sim @270 and [protected]@180Rs tariff they all useless now. Now what will do please suggest me. Abdul Mujeeb mobile no.[protected] Add. C-592/1 G.T.B. Nagar kareli, Allahabad, (U.P) PIN:211016

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    Customer satisfaction rating
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    Complaints
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    Pending
    909
    Resolved
    8660
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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