[Resolved] Idea Mygang Plan — To convert my gang plan to normal plan

[Resolved] Idea Mygang Plan — To convert my gang plan to normal plan

M manpreet soni from Delhi, Delhi

Hello Sir/Mam, I have an Idea connection of Mygang from last 9 months but now i want to convert my Mygang plan to normal plan. When i talked to customer care of Idea regarding this problem they said that it is not possible to convert mygang to normal you have to buy a new sim or you have to convert it into postpaid. But according to my knowledge TRAI has rule that you can change your plan in any plan without changing your number.when i said this thing to customer care they say that wo know only Idea rules not TRAI rules. So please tell what can i do regarding this problem.Waiting for your response . Manpreet soni Noida Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
5 Comments	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

dr pavan kumar

from Mumbai, Maharashtra

please provide me complete information regarding idea my gang plan in andhra pradesh circle. IM already an existing customer with idea for the past 5 yrs.

Kishore

from Palackattumala, Kerala

I want the call rates of idea mygang sim.

suhaib karattuchali

from Muvattupuzha, Kerala

don't get my sms offer

Santosh Kumar

from Sikar, Rajasthan

Dear Sir/Madam
I have an Idea connection of Mygang from last few months but now i want to convert my Mygang plan to normal plan. please provide me complete information regarding idea my gang plan.

Kapil Gera

from Noida, Uttar Pradesh

dear sir/madam

I have an Idea connection of Mygang from last 2 years but now the customer support is saying that they have converted my gang card to new idea my gang card and whole plan has now changed.
Also they changed this without any intimation and started charging according to new plan.
And i purchased that mygang card only due to the facilities that i was previously availing
So please tell what can i do regarding this problem.Waiting for your response