Idea Net Setter 3g — excess billing

Dear Sir,

My Idea Net Setter no. is [protected]. I buy this on 5th of August 2011.

I took Combo_850rs plan in which can free Download data is 6GB data,
I used only 5.62GB data as my statistics shown in net setter, after then
they stopped the services. Then I called to customer care, those guys
don't know anything.

But i was shocked to see.... i had been charged for the data i have used,
There was an excess billing of 1016 rs. I had contacted so many times to
customer care numbers but those guys are unable to understand. I am really
frustrated with there attitude towards customers.I will never go to
Idea Services
further.

Please take necessary action.

Regards,
Shivam Bajpai
[protected]