Idea Net Setter — Terribly slow speed

IDEA assured me speed upto 256 KBPS with the Net Setter (What is their IDEA sirjii)

I asked for demo as other service provides will surely give. But IDEA.... forget it they won't give demo but assure that the speed will be as claimed.

I purchased the Net Setter and suffering a lot. the Speed is pathetically low. I never get speed above 20 KBPS.

What a BAD IDEA sirjii. Please suggest what should be action now.

I suggest never by a costly Net Setter unless you get demo for it...