[Resolved]  Idea Netsetter — recharge denied

Address:West Bengal

I have an idea net setter connection no [protected]. I recharged it for Rs 100 on 6th May 2012 through a franchissee. It showed that the recharge was successful. However, I could not connect to internet. Next I recharged for Rs 112 and I got the connection. What happened to my Rs100. How can I retrieve it?
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Aug 30, 2016
Complaint marked as Resolved 
Verified Support
May 21, 2012
Idea Cellular Customer Care's response
Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular
Verified Support
May 26, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular
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