[Resolved]  Idea New Connection — bought new connection but no sim in the new package received

Ms/ SIR I PURCHASED A NEW IDEA CONNECTION, BUT WHEN I OPEN THE VOUCHER THERE WAS NO SIM PRESENT IN THE VOUCHER
THEREFORE I WENT TO RETAILER HE TOLD THE ISSUUE CAN BE SOLVED BY IDEA PEOPLE AS HE SAID HE GAVE ME THE SEALED VOUCHER THAT HE RECEIVED BY YOU IDEA PEOPLE AND HE IS NOT RESPONSIBLE FOR MISSING SIM AS HE GAVE TO ME SEALED VOUCHER SO I DONT KNOW PACKING OR SOMETHING FROM YOURS SIDE IS RESPONSIBLE.
THATS WHY I WANT MY SIM OR I WANT MY MONEY BACK
DETAILS:-
SIM NO.[protected]
PH NO. - [protected]
DATE OF PACKAGE :- 9 JAN 2007