[Resolved]  Idea Postpaid Connection — Customer ko bewkuf banana

Address:Gautam Buddha Nagar, Uttar Pradesh

I want to make a complain about post paid connection service provider of idea. They all are fraud as i have seen so far.

I have taken a new connection from one dealer who came in my office to give me a new post paid connection. I have given to him My identity proofs, photo and 250Rs/- on dated 22 june. Then i have waited for a call to confirm activate my service but nobody has called me. When I have made a call to the number which has given to me by this provider, then someone has picked the call and told me he has been Purged(nikal diya gaya hai) due to making so much frauds.Then I have talked to one officer, then he has provided me a number of the dealer. When i have contacted to his number, he is making so many excuses , the documents are misplaced so on.

I want to know, who will be responsible for this, if anyone will misuse of my documents.

I can provide the contact number and contact name of all the persons involve in this. Please take some fruitful action asap.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

My Full name: Akhil Agrawal
My Contact Number: [protected]


I have received a call from idea office they have offered me a service if i will make my connection to postpaid, then I was agree. One of executive came into my office to give me a new postpaid connection. I have given them my identity proofs, my photo and 250Rs/- on date 22 June. I have waited a call from your office to confirm activate the connection, but i have not received. Then i have contacted to the number which is given by your executive, when i have made a call to him, they have told me he has been released from the company due to making many frauds. Then I have talked to other officer and they have provided me the number of the executive who had given me the connection, But I have chased him a lot and after some days he has received my call when i have asked them then he was making many excuses. And told me your documents are misplaced.



May i know, Who will responsible for this, if anyone will misuse them.



It is very bad, i was using Idea prepaid services from last six years, and making this type of frauds with the customer is not good. It will affect on your company.



Please take action asap, i can provide you all the contact numbers and contact person name whom i have contacted.



I will wait for your positive response soon, as i am much worry about my documents.



Thanks

Akhil Agrawal | Sr. Web Developer

IS Global Web | The Correnthum, Noida (India)

Mobile: +91 [protected] | Email: [protected]@isglobalweb.com

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