[Resolved]  Idea Postpaid Sim — cheating

Address:Bangalore, Karnataka

I have purchased IDEA company postpaid sim from company person on April 28, 2013. They told it will be activated within two days. But it has not been activated till now. Whenever I call to Idea customer care to ask this, they will tell it is pre paid center. They are not giving proper information to me.That person collected Rs 230 from me for sim and for its activation charge. Though we call them through landline it will go to pre paid center. Still Iam not able to speak with post paid center . I contacted them through mails. Now IDEA company people are not giving proper clarification for my query despite repeated complaints.


1. How can some people were allowed to call customers in the name of IDEA and now vanish with all my documents? they visit the houses, collects documents and money. Now what is the guarantee that they will not mis use those documents and photo? WHO WILL GIVE ANSWER TO US????
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular

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