[Resolved]  Idea Prepaid — Auto Bal deduction in Idea Prepaid no.[protected]

I had recharged recently with 50 top up. within 12 hours the balance became 0 , when I did not make a single call. I complained to local Idea team here in Guwahati. As usual they came up with some explanation that suits them. After which they credited Rs20/- though I lost 41/- . Again within 12 hours my balance became 0..Is this some kind of Joke played on people like us. Need an explanation immediately with full balance restoration. Thousands of prepaid subs are getting cheated like this all over the country ...it must stop. Sisir Saikia
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Thanks & Regards,
Idea Cellular

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