[Resolved] Idea Prepaid — about changing in plan

[Resolved] Idea Prepaid — about changing in plan

R rahul from Noida, Uttar Pradesh

dear sir my number is [protected] i m a user of idea gang sim, actually sir i recharged my account by 27 rs. recharge card to reduce call rate on any idea number. I was not aware about the fact that it will change my sma cost nd local call cost. as i came to know that my sms cost is now rs.1 per sms, so i submited a complaint in customer care on 29th octomber to cancil the recharge nd get me in the my gang plan . they said that on 4th of november you will get it bt still i m not in my gang plan so plz do something in this case sir as i m tired by calling 12345 again nd again. thank you rahul sharma Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Balesh Talapady

from Mumbai, Maharashtra

Its sorry state of affairs to see that Idea is not able to provide me network in my office.(post paid)
Time and again I have raised compaints.
My Complaint numbers are as follows
783538 Complaints Response - Technical -- Coverage (Inbuilding) 10/11/2008 01:15:10 PM Closed
749516 Complaints Response - Technical -- Coverage (Inbuilding) 07/11/2008 07:01:03 PM Closed
702358 Complaints Response - Technical -- Coverage (Inbuilding) 04/11/2008 05:13:44 PM Closed
685616 Complaints Response - Technical -- Coverage (Inbuilding) 03/11/2008 03:29:52 PM Closed

All the above complaints were closed without my permission and any solution.

Its the worst mobile service provider I have ever come across. Even BPL would rank better than IDEA.

I hope my plea would be answered. I am planning to file a suit against them.

Thanks,
Balesh Talapady
[protected]