[Resolved]  Idea Prepaid — Sim card not working

Dear Idea Team,

You have got a wonderful team customer executives
the way resolve the problms are amzing.
a greaat example i will like to share with you:
Ce will u hold line for some time:
wile on hold he asks his felow companian abt the problm wht to do anthr one says ask th custmr to visit th nearest idea outlet or ask him to submit th documents and so on.

it was jst shoking to here frm the CE tht we cnt do any thing u hv to visit nearst idea office. whn custmr visits the office story is th same.

wht ht hell thy r doing thr.