[Resolved]  Idea Prepaid — Misbehave by your executive

Dear Sir/ madam;
I, Bharti Bansal, Using idea prepaid no [protected] from last three years and all my family members also using this network.
Now a days I am receiving so many unwanted phone call and massages (advertisements). I was totally disturbed from this type of calls and mugs.Many times i refused to take the plans which is told by your executives.
Yesterday i had received a phone call from your executive when i was in a very busy. I thought it may be a important call so i received that. But it was from idea, caller name was Amitraj and the number is [protected]. Due to Disturbance created i asked that will u tell me the procedure to stop these calls. Then he said ok i'll close your network then automatically all these calls will stop. I said that how can you do this?? You are not authorized to do so. Then he said that i can close your number even i can close your id on which you take this number. He talked with me in a very bad manner. He was just talking about nonsense. I'll not leave this matter easily as this not worth to misbehave a customer.
I need immediate action otherwise i can switch over to the other network as they are offering better plans.
Please pay attention towards this matter as this kind of behave may affect your reputation
ThankYou..
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Aug 14, 2020
Complaint marked as Resolved 
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I agree with you Miss Bharti. The IDEA customer care representatives are very rude and misbehave with people when we complained them about IDEA.
I suggests you tp please activate DND service of Idea to stop receiving unwanted calls and sms

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