Hi,
I had never agreed or requested for deducting internet rental charges and to my surprise i found out that every day 5 rs were deducted for the same. Initially i was unaware as why my prepaid balance diminished so quickly. There was no clue (SMS/alert) for deductions. When i enquired at customer care i was surprised to know that i had requested for the same. Even after pleading for half an hour and trying to explain that gentelman did not agree that i had not asked for that.
I had asked for proof of when i had requested but he simply kept on repeating the same thing. I want to raise a complaint against this and want all my money back.
First of all these people call you all the time and bother you about new services that company had to offer and then to meet their target or something they forcibly put you in some scheme and by the time you know what had struck you are already in loop.
Again requesting you to reimburse my money back. For my mobile number the team may please contact me on my email.
Thanks & Rgs
Gurnam Singh Was this information helpful? |
mine was Rs 20 a day... for unlimited net without my consent... I recieved a call from dem for unlimited net...dey said u send an sms at some no and den it'll get activated...I told dat man ok u keep da phone down Ill send it wen I feel lyk... and da next thing i knew...for 6 days Rs 20 per day wer deducted...initiallly i didnt come to know coz i usd to make calls so I thought it could b coz of calls...but denfor 2 days i didnt meke ne calls nd 40 Rs were deedcuted...I calld dem...nd dey obstinately kept sayin no sir u askd for activation for half an hour...nd den I had to send a msg to get a thing deactivated which I never activated after Rs 120 wer deducted...
dey call u atleast 6-10 times a day...and also sms 6-10 tyms...