[Resolved]  Idea Prepaid Chit Chat — deduction of money without consent

Address:

Bhandara, Maharashtra

On my idea chitchat prepaid connection no. [protected] company is deducting Rs.10/- without my consent. On 28/07/2011 an amount of Rs.10/- was deducted an enquiry was made from custmer care for deduction, the exceutive said that amount is deducted from my account in the name of service activation for "Double Meaning Jokes" for next 10 days, I denied the activation from my side but he did'nt listen to me and not registered may complaint. Again on 04/08/2011 my account is reduced by Rs.10/- in the name of above mentioned service. I again approched the custmer care, the executive was unable to tell anything since server was down (as per his information) and a complaint no.[protected] given to me.
In view of above, points to be noted that since deduction of charges, I did'nt received any "Double Meaning Jokes" from the service provider. In the name of service against which no jokes(service) were provided again deduction of Rs.10/- after just 08th day of activation shows that company is earning money by befooling custmers. So it is my request to the service provider that amount deducted should be returned to me without delay.