Idea Prepaid Connection — without confirmation activating their services

Dear Sir,

Am Dinesh K & using idea prepaid connection ( [protected] ). Without my concern, they have activated some net20 plan. Everyday they were deducting 20 Rs for that without my knowledge. Like wise I paid for a whole month. Then I got doubt and checked the details with customer care(Mr.Mahaveer), they says that net20 plan is activated.

Second issue, with out my approval they have activated caller tune (from 22.09.09). I was trying to deactivate. I could not succeed. I just changed the song b'cos earlier one was rude enough. For that also i have got a message that " 15 Rs deducted & this caller tone service will be for 2 months". On 23.09.09 morning i have recharged my mobile for 225. I was shocked that balance was not updated. Once again I have contacted customer care. He( Mr. Amit) says that 225 plan is for activation of caller tone for one year. "Dealer done it mistakenly".

Third issue : I did online recharge ( ideacellular.com ) for 225 Rs Twice. But money deducted from my bank account(HDFC). My balance was not updated.
Reference Numbers: MHDF[protected]-IDEA - on 23.09.09 - cheque no[protected]
MHDF[protected]-IDEA- on 22.09.09 - cheque no[protected]

I have raised some of these issues through online customer complaint also. But I did not get any reply from their side.

I got so much of mental agony, because of these repeated problems caused by idea cellular. I have strong evidence for all. Idea cellular has to stop their service.

Please do the needful.

Thanks & Regards,
Dinesh Krishnan
[protected]