[Resolved]  Idea / Prepaid Connection — MOBILE NUMBER [protected], ROAMING FROM SAUDI ARABIA CALL BARRING AND NOW NOT WORKING AT ALL, COMPLAINT REGISTERED AND NO RESPONSE

Address:

Ernakulam, Kerala

Customer Service
15th of Mar, 2011 CALL BARING/NO ACTIVATION ON +91 [protected], COMPLAINT WAS REGISTERD AND NO ACTION YET
DEAR TEAM
WHAT IS THE FINAL SOLUTION ON THIS?
NOW IT IS TOTALY DEAD

PLEASE SEE ALL THE CORRESPONDANCE BELOW I MADE TO YOU AND NO ACTION/HELP YET?

MY CONTACTS ARE BELOW
Mobile: +[protected]
+[protected]

mobile, idea prepaid connection Complaints - mobile roaming from saudi arabia- call barring to outside calls
View all mobile, idea prepaid connection complaints
mobile, idea prepaid connection

Location: kochi, Ernakulam, Kerala, India

Posted:[protected] by anil prabha Send email


mobile roaming from saudi arabia- call barring to outside calls
Have a look at the below mails which I was sending for the above subject and is the same details of my complaint.

sirs,

This is the last reminder to you and if you are not having a helping hand I am not going to use or recommend your service anymore.

Thanks and regards,

Anil Prabha

[protected]


My current stay in Saudi Arabia and My number

Mobile: +[protected]
anil.[protected]@hotmail.com






[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: ccare.[protected]@idea.adityabirla.com; grievance.[protected]@idea.adityabirla.com
Subject: FW: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Sat, 4 Dec 2010 18:01:43 +0800


Hi Team,

This is what I am not expecting from your side.

Get back to me with a solution for my complaint at the immediate since I am using your service.


Thanks and regards,
Anil Prabha Tel.: [protected].



[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: ccare.[protected]@idea.adityabirla.com
CC: grievance.[protected]@idea.adityabirla.com
Subject: FW: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Thu, 2 Dec 2010 16:03:59 +0800



HELLO NO RESPONSE FROM YOUR SIDE

PLEASE CONSIDER THIS COMPLAINT ASAP

THANKS

[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: grievance.[protected]@idea.adityabirla.com
Subject: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Wed, 1 Dec 2010 22:53:24 +0800

Dear Sir,

I need an urgent help from your side of getting activate my above number from Kingdom of Saudi Arabia. Currently I am located here and I was keeping with you on the basis of the international roaming as you provide for your customers.

My Sim is having enough charge of making international calls and and now the complaint is that after all I reached here on the same day I was succeded of making calls from here and on wards the call baring is coming across while making calls to India.

I tired many times of getting in connection and all the way the barring is happening. I tried of removing the barring from the set up option of my phone N73 I and is asking of the pass word for it.

There fore kindly needed urgent help on this matter as always ur provided to me.

Thanks and regards,
Anil Prabha Tel.: +91 [protected].
Read comments Mobile Handsets Add a comment


Comments

87 days ago by Idea Customer Service [send email]
Dear Sir,

We would like to inform you that your complaint regarding the international roaming facility not working has been registered with us and the reference number is 1-[protected]. we will keep you informed about the status by 16/12/2010 07:32:29 PM.We request you to kindly bear with us till such time.

Regards,
Idea Cellular

2 minutes ago by anil prabha [send email]
how long it is coming now and as i am here in saudi arabia, how do you help me on this regard

get me back at the earlier

or do not close my account till the time i reach there.

I have had enough balance in this sim and idea should be responsible to make it active the sim or to repay the balance amount to me.

thanks

0 minutes ago by anil prabha [send email]
my current contacts are below

Mobile: +[protected]
+[protected]
thanks




Idea Customer Service
15th of Mar, 2011 CALL BARING/NO ACTIVATION ON +91 [protected], COMPLAINT WAS REGISTERD AND NO ACTION YET
DEAR TEAM
WHAT IS THE FINAL SOLUTION ON THIS?
NOW IT IS TOTALY DEAD

PLEASE SEE ALL THE CORRESPONDANCE BELOW I MADE TO YOU AND NO ACTION/HELP YET?

MY CONTACTS ARE BELOW
Mobile: +[protected]
+[protected]

mobile, idea prepaid connection Complaints - mobile roaming from saudi arabia- call barring to outside calls
View all mobile, idea prepaid connection complaints
mobile, idea prepaid connection

Location: kochi, Ernakulam, Kerala, India

Posted:[protected] by anil prabha Send email


mobile roaming from saudi arabia- call barring to outside calls
Have a look at the below mails which I was sending for the above subject and is the same details of my complaint.

sirs,

This is the last reminder to you and if you are not having a helping hand I am not going to use or recommend your service anymore.

Thanks and regards,

Anil Prabha

[protected]


My current stay in Saudi Arabia and My number

Mobile: +[protected]
anil.[protected]@hotmail.com






[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: ccare.[protected]@idea.adityabirla.com; grievance.[protected]@idea.adityabirla.com
Subject: FW: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Sat, 4 Dec 2010 18:01:43 +0800


Hi Team,

This is what I am not expecting from your side.

Get back to me with a solution for my complaint at the immediate since I am using your service.


Thanks and regards,
Anil Prabha Tel.: [protected].



[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: ccare.[protected]@idea.adityabirla.com
CC: grievance.[protected]@idea.adityabirla.com
Subject: FW: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Thu, 2 Dec 2010 16:03:59 +0800



HELLO NO RESPONSE FROM YOUR SIDE

PLEASE CONSIDER THIS COMPLAINT ASAP

THANKS

[protected][protected][protected][protected]
From: anil.[protected]@hotmail.com
To: grievance.[protected]@idea.adityabirla.com
Subject: MY PHONE [protected], IS ON BARRING -DOT NOT ABLE TO MAKE INTERNATIONAL CALLS, INCOMING CALLS ARE ACTIVE, PLEASE HAVE A HELPING HAND ON THIS.....URGENT
Date: Wed, 1 Dec 2010 22:53:24 +0800

Dear Sir,

I need an urgent help from your side of getting activate my above number from Kingdom of Saudi Arabia. Currently I am located here and I was keeping with you on the basis of the international roaming as you provide for your customers.

My Sim is having enough charge of making international calls and and now the complaint is that after all I reached here on the same day I was succeded of making calls from here and on wards the call baring is coming across while making calls to India.

I tired many times of getting in connection and all the way the barring is happening. I tried of removing the barring from the set up option of my phone N73 I and is asking of the pass word for it.

There fore kindly needed urgent help on this matter as always ur provided to me.

Thanks and regards,
Anil Prabha Tel.: +91 [protected].
Read comments Mobile Handsets Add a comment


Comments

87 days ago by Idea Customer Service [send email]
Dear Sir,

We would like to inform you that your complaint regarding the international roaming facility not working has been registered with us and the reference number is 1-[protected]. we will keep you informed about the status by 16/12/2010 07:32:29 PM.We request you to kindly bear with us till such time.

Regards,
Idea Cellular

2 minutes ago by anil prabha [send email]
how long it is coming now and as i am here in saudi arabia, how do you help me on this regard

get me back at the earlier

or do not close my account till the time i reach there.

I have had enough balance in this sim and idea should be responsible to make it active the sim or to repay the balance amount to me.

thanks

0 minutes ago by anil prabha [send email]
my current contacts are below

Mobile: +[protected]
+[protected]
thanks